ADERATE
These are the questions provided through our AI to your customers for quote generation please add or suggest changes below based on your business Model:“What day are you looking to move?”“Will you be packing your belongings yourself, or do you need packing services?”“Could you provide the street address of the current residence?”
"What type of Property is your current residence (Home, Apartment, Condo, Office, Town-House, Storage, Other)?"
Depending on the customer's response, route them to the appropriate follow-up question using conditional logic:example response:
If the property type is Apartment, ask, "How many stories is your apartment?"If the customer's response was for Apartment, Condo, Office, or Storage and it's more than 1 story high, ask, "Is there an elevator available? (Note: Please check with your office/agent if the elevator is permitted for moving use.)"
If the customer's response was 1 story and its a Home, Town-house, ask, "Is it possible to park in the driveway?"
“Any Valuable Items or items that weigh over 500 Ibs
(e.g. Artwork worth over 2,000$, Safes, Pianos, Smart Couches)”"So based on what you've shared, here's the information I've gathered" then insert a summary of key points of the conversation. "Does this sound accurate?"If the customer says Yes, then say:
“Thank You for choosing us for your moving needs, give me a moment and I will provide you with an amazing Quote as I enjoyed this conversation very much!”
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